At present cookshop.raymondblanc.co.uk only services orders and delivers items to customers in the United Kingdom.
Cookshop.raymondblanc.co.uk aims to process and dispatch orders taken before 12pm on the same day (Mainland UK only).
Cookshop.raymondblanc.co.uk aims to process and dispatch orders taken after 12pm within 24 hours of receiving your order.
Cookshop.raymondblanc.co.uk aims to have the item arrive at your chosen delivery destination between 2-5 days of you placing your order with us. If you do not receive your order within this time frame, please allow for 7 days for delivery before contacting customer service.
Seasonal & peak times of the year may affect our processing and dispatching times. At these infrequent peak times your order may take longer to dispatch.
|Location||Areas Include||Order Value: £0 - £49.99||Order Value: £50 Plus|
|Non-Mainland UK||Northern Ireland
Isle of Man
We charge the necessary postage fee in order to cover our own courier service fee, labour and packaging materials. This continues the assurance that the goods you have ordered from us are delivered to you securely and with optimum service.
Your Delivery Confirmation
Upon ordering from Cookshop.raymondblanc.co.uk, you will receive an email or text message from DPD to communicate your delivery information. To aid in the identification of the communication related to your purchase from this website, the email or text message will appear as ‘Meyer Group Ltd'.
You are able to track your item’s delivery process using the tracking code provided by DPD. You can track your order online here via the DPD website.
Your Delivery Window
All DPD orders benefit from a ‘one hour delivery window’, ensuring you don’t need to wait in all day for your goods to be delivered to your chosen location. DPD will communicate this delivery slot with you.
Management of your Delivery
You can manage or adjust your delivery information and options from the DPD website or app. You will be able to undertake the following:
If you purchased a Raymond Blanc cookware product not from cookshop.raymondblanc.co.uk, then please contact the retailer in the first instance.
If you did purchase your item from cookshop.raymondblanc.co.uk and wish to return your item, you must adhere to our returns policy within our terms and conditions. To return your item to us simply follow the these easy steps:
If you are calling please ensure you have the following information to hand: